Last Updated: 01 Nov, 2025
Welcome to RefurbX, operated by TriVertex Group. By accessing or using our website, purchasing products, or using our services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. About RefurbX
RefurbX is an enterprise IT hardware brand operated by TriVertex Group. We provide refurbished and pre-owned enterprise IT hardware, including servers, workstations, networking equipment, server components, storage, memory, processors, and related products.
2. Use of Our Website
You agree to use the RefurbX website only for lawful purposes.
You must not:
- Use the website for fraudulent or unauthorized activities.
- Attempt to gain unauthorized access to our website or systems.
- Copy, reproduce, or misuse website content without permission.
- Submit false, misleading, or unauthorized information.
- Interfere with the operation or security of the website.
We reserve the right to restrict or terminate access where misuse or unauthorized activity is identified.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, specifications, images, availability, and condition information.
Because many of our products are refurbished or pre-owned enterprise hardware, individual units may show reasonable cosmetic signs of previous use unless otherwise stated.
Product images may be for illustration purposes where indicated. The actual product may vary in appearance, branding details, accessories, or configuration while remaining consistent with the stated specifications.
4. Refurbished Products
Refurbished products may have been previously used and subsequently inspected, tested, repaired, upgraded, or prepared for resale, depending on the product.
The term “refurbished” does not necessarily mean that a product is equivalent to brand-new equipment.
Specific product condition, testing information, included accessories, specifications, and warranty terms should be reviewed before purchase.
5. Product Compatibility
Customers are responsible for confirming compatibility with their existing hardware, software, operating systems, network infrastructure, rack environment, power requirements, and other equipment unless a configuration has been specifically recommended or approved by RefurbX in writing.
For complex deployments, customers are encouraged to contact our team before placing an order.
6. Pricing
All product prices displayed on the website are subject to change without prior notice.
Prices may vary based on product configuration, availability, market conditions, quantity, and other commercial factors.
Unless specifically stated otherwise, applicable taxes, shipping charges, installation charges, customization charges, or other additional costs may be charged separately.
7. GST & Invoices
Where applicable, RefurbX will provide GST-compliant invoices for eligible transactions.
Customers requiring a GST invoice must provide accurate billing information, including applicable GST details, before or during the ordering process.
Incorrect GST information supplied by the customer may result in invoice correction requirements or delays.
8. Product Availability
Product availability shown on the website is subject to change.
Due to the nature of refurbished and limited-stock enterprise hardware, products may become unavailable before an order is processed.
If an ordered product becomes unavailable, RefurbX may contact the customer regarding an alternative product, configuration, or refund as applicable.
9. Orders
Placing an order constitutes a request to purchase the selected product.
An order may be subject to verification before acceptance and dispatch.
RefurbX reserves the right to cancel or decline an order where there is a pricing error, stock issue, suspected fraud, incorrect product information, or other legitimate business reason.
If an order is cancelled after payment has been received, any applicable refund will be processed according to our Refund Policy.
10. Custom Configurations
RefurbX may offer customized server and hardware configurations based on customer requirements.
Custom configurations may include changes to memory, storage, processors, RAID controllers, networking components, operating systems, or other hardware.
Once a customized order has been approved, configured, or processed, cancellation, return, or refund may be subject to specific terms communicated in the quotation or order confirmation.
11. Bulk & B2B Orders
Bulk orders, enterprise purchases, reseller orders, system-integrator requirements, and procurement projects may be subject to separate quotations and commercial terms.
Pricing, payment terms, delivery schedules, warranty terms, configuration requirements, and other conditions may be agreed separately in writing.
Where separate written terms are agreed, those terms may take precedence over the general website terms for that specific transaction.
12. Payment
Orders must be paid using the payment methods made available by RefurbX or its authorized payment partners.
Payment confirmation may be required before an order is processed or dispatched.
RefurbX reserves the right to delay processing where payment verification is pending.
13. Shipping & Delivery
We aim to deliver orders within the estimated timeframe communicated at checkout, quotation, or order confirmation.
Delivery timelines are estimates and may vary depending on product availability, destination, courier service, order size, configuration, and other circumstances.
For detailed shipping terms, please refer to our Shipping Information page.
14. Returns & Refunds
Returns, replacements, and refunds are subject to our Returns & Refund Policy.
Customers should review the applicable return conditions before placing an order.
Certain customized, specially configured, used, or specialized enterprise hardware may be subject to additional return restrictions.
15. Warranty
Warranty coverage varies by product.
Where warranty is provided, the applicable warranty period and conditions will be stated on the product page, quotation, invoice, warranty document, or other applicable documentation.
Warranty does not cover damage resulting from misuse, improper installation, unauthorized modification, physical damage, electrical issues, liquid damage, or other exclusions specified in the applicable warranty terms.
16. Third-Party Brands
RefurbX may sell products manufactured by third-party brands.
All trademarks, logos, brand names, and product names remain the property of their respective owners.
Unless explicitly stated otherwise, RefurbX is an independent reseller or supplier and does not represent itself as the manufacturer of third-party products.
17. Intellectual Property
All content on the RefurbX website, including text, graphics, logos, images, page designs, icons, and other materials, is owned by or licensed to RefurbX or TriVertex Group unless otherwise stated.
You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission.
Third-party trademarks and logos remain the property of their respective owners.
18. Website Accuracy
We aim to keep the website accurate and up to date. However, occasional errors may occur, including errors relating to pricing, specifications, product availability, images, or descriptions.
We reserve the right to correct such errors and update website information where necessary.
19. Limitation of Liability
To the extent permitted by applicable law, RefurbX and TriVertex Group shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.
Our liability relating to a specific purchase will, to the extent permitted by applicable law, be limited to the amount paid for the relevant product or service.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.
20. Force Majeure
RefurbX shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, transportation disruptions, government actions, technical failures, labor disruptions, supply shortages, or other unforeseen events.
21. Privacy
Your use of the RefurbX website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
22. Changes to These Terms
RefurbX may update these Terms & Conditions from time to time.
Changes will be published on this page with an updated “Last Updated” date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
23. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes arising in connection with these terms or transactions with RefurbX shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.
24. Contact Us
For questions regarding these Terms & Conditions, orders, products, or services, please contact:
RefurbX
Operated by TriVertex Group
Email: info@refurbx.in
Phone: +91 85849 09099
Website: refurbx.in